Privacy Policy for Halaalish.com

Who We Are

Our website address is: https://halaalish.com. Halaalish.com is a South African-based digital marketplace dedicated to the promotion and sale of Halaal-certified and Muslim-owned products and services, in accordance with Islamic principles.

What Personal Data We Collect and Why We Collect It

1. Comments When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string (hash) created from your email address may be sent to the Gravatar service to check if you are using it. Gravatar’s privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible publicly in the context of your comment.

2. Media If you upload images to the website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may download and extract location data from such images.

3. Contact Forms Information submitted through contact forms is collected for customer service purposes. This may include your name, email address, and phone number, which we retain only as long as necessary to assist with your query.

4. Cookies

  • If you leave a comment, you may opt-in to saving your name, email and website in cookies for your convenience. These cookies last for one year.

  • If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data.

  • Login and screen display option cookies are also stored. Login cookies last for two days, or two weeks if “Remember Me” is selected. Screen options cookies last for one year.

  • If you edit or publish an article, a cookie with the post ID will be saved, expiring after one day.

5. Embedded Content from Other Websites Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Such content from other websites behaves in the same way as if the visitor had visited the other website, which may collect data about you, use cookies, and track your interaction with their content.

6. Analytics We may use Google Analytics and other third-party analytics tools to track usage and performance of our site. These tools may collect your IP address, browser type, pages visited, and other usage data. This helps us improve our services and understand user engagement.

Who We Share Your Data With We do not sell or rent your personal data to third parties. Data may be shared with service providers who assist us in maintaining our website or processing payments, strictly for operational purposes. If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data Comments and their metadata are retained indefinitely to automatically recognise and approve follow-up comments.

For users who register on our website, we store the personal information provided in their user profile. All users can view, edit, or delete their personal data at any time, except for their username. Website administrators can also view and edit this information.

What Rights You Have Over Your Data If you have an account on our site or have left comments, you can request an exported file of your personal data, including any data you have provided. You can also request the erasure of any personal data we hold. This excludes data we are required to retain for administrative, legal, or security purposes.

Where We Send Your Data Visitor comments may be checked through an automated spam detection service.

Your Contact Information For any privacy-specific concerns, you may contact us at: support@halaalish.com or call +27 11 482 7869.

Additional Information

How We Protect Your Data We are committed to data security in compliance with the Protection of Personal Information Act (POPIA) of South Africa. All sensitive data is transmitted via SSL encryption. Access to user data is limited to authorised personnel only, and we implement both digital and physical security measures to prevent unauthorised access, disclosure, alteration or destruction of your personal data.

What Data Breach Procedures We Have In Place In the event of a data breach, affected users will be notified as soon as reasonably possible in accordance with Section 22 of POPIA. We will also report the breach to the Information Regulator of South Africa as required.

What Third Parties We Receive Data From We may receive information from payment processors, shipping providers, and other partners necessary to complete order fulfilment or enhance user experience. These partners are bound by data protection agreements in line with South African laws.

What Automated Decision Making and/or Profiling We Do With User Data We may use automated tools to recommend products based on browsing or purchase history. This enhances user experience but does not impact user rights or result in significant decisions without human oversight.

Industry Regulatory Disclosure Requirements As a South African business, Halaalish.com complies with the Electronic Communications and Transactions Act (ECTA), Consumer Protection Act (CPA), and POPIA. We take all reasonable steps to ensure that your information is handled lawfully and transparently.

Policy Last Updated: 02-04-2025

For more information about your rights under South African law, please visit: https://www.justice.gov.za/inforeg/

Thank you for trusting Halaalish.com.

Your privacy is our priority.