Terms & Conditions
Our commitment to fair, ethical, and Shariah-compliant business practices
Introduction
Welcome to Halaalish.com. These Terms & Conditions govern your use of our website and services. By accessing or using Halaalish.com, you agree to be bound by these terms. Our commitment is to operate in accordance with Islamic principles, ensuring fairness, transparency, and ethical conduct in all our dealings.
1. Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. Islamic Compliance
Halaalish.com is committed to operating in compliance with Islamic principles. This includes:
- Avoiding Riba (interest) in all transactions
- Ensuring all products and services are Halaal
- Promoting fair and ethical business practices
- Avoiding Gharar (uncertainty or deception) in our dealings
- Upholding the principles of mutual consent in all transactions
3. User Accounts
When creating an account on Halaalish.com, you agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
4. Product Information and Pricing
We strive to provide accurate product information and pricing. However, errors may occasionally occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.
5. Order Acceptance and Pricing
Your order is an offer to buy our product. We reserve the right to accept or decline your order for any reason. Prices are subject to change without notice.
6. Payment Terms
We accept various forms of payment, all of which are processed in compliance with Islamic financial principles. We do not charge or pay interest on any transactions.
7. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times may vary based on your location. We are not responsible for delays caused by customs or other factors outside our control.
8. Returns and Refunds
Our return and refund policy is designed to be fair and transparent, in line with Islamic principles of just dealings. Please refer to our separate Returns & Refunds Policy for detailed information.
9. Product Quality and Halaal Certification
We are committed to providing high-quality, Halaal-certified products. If you have concerns about the quality or Halaal status of any product, please contact us immediately.
10. Intellectual Property
All content on Halaalish.com, including text, graphics, logos, and software, is the property of Halaalish.com or its content suppliers and is protected by copyright laws.
11. User Conduct
Users of Halaalish.com agree to conduct themselves in a manner consistent with Islamic ethics and values. This includes:
- Refraining from posting or transmitting any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, or indecent information of any kind
- Not engaging in any behavior that could damage, disable, overburden, or impair our servers or networks
- Refraining from using our platform for any unlawful purpose
12. Limitation of Liability
Halaalish.com and its affiliates will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.
13. Dispute Resolution
In the event of any dispute, we encourage resolution through amicable means, in line with Islamic principles of conflict resolution. If necessary, disputes will be resolved through arbitration in accordance with Islamic law.
14. Termination
We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms & Conditions or is harmful to other users, us, or third parties, or for any other reason.
15. Changes to Terms & Conditions
We may modify these Terms & Conditions at any time. Your continued use of our services after any changes indicates your acceptance of the modified terms.
16. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction], to the extent that they do not conflict with Islamic principles.
17. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
Email: compliance@halaalish.com
Phone: +27 11 4827869
Conclusion
At Halaalish.com, we are committed to upholding the highest standards of ethical business practices in accordance with Islamic principles. We strive to create a platform that not only provides quality products and services but also fosters trust, fairness, and mutual respect among all users. By using our services, you join us in this commitment to ethical commerce and community building.