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Privacy Policy – Halaalish.com

Privacy Policy

Our commitment to protecting your privacy in accordance with Islamic principles

Introduction

At Halaalish.com, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your data in accordance with Islamic principles of trust (Amanah), transparency (Shafafiyah), and respect for individual rights.

Information We Collect

We collect information that you provide directly to us, such as:

  • Personal identification information (name, email address, phone number)
  • Billing and payment information
  • Shipping address
  • User account information
  • Communication preferences

We also automatically collect certain information when you use our website, including:

  • IP address
  • Browser type
  • Device information
  • Usage data
  • Cookies and similar technologies

How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your account and orders
  • To improve our services and user experience
  • To send you marketing communications (with your consent)
  • To detect and prevent fraud
  • To comply with legal obligations

Data Protection and Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security audits
  • Access controls and authentication procedures
  • Employee training on data protection
  • Physical and electronic safeguards

Sharing of Information

We do not sell your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our business
  • Payment processors to facilitate transactions
  • Shipping partners to deliver your orders
  • Legal authorities when required by law

All third parties are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to Halaalish.com.

Your Rights and Choices

In accordance with Islamic principles of individual autonomy and respect, you have the right to:

  • Access and review your personal information
  • Request corrections to your data
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Object to the processing of your information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact our compliance team:

Email: compliance@halaalish.com

Phone: +27 11 4827869

Islamic Principles and Privacy

Our approach to privacy is guided by Islamic principles, including:

  • Amanah (Trust): We treat your personal information as a trust and handle it with utmost care and responsibility.
  • Hifz al-Mal (Protection of Wealth): We safeguard your financial information and implement strong security measures to prevent unauthorized access.
  • Shafafiyah (Transparency): We are committed to being clear and honest about our data practices.
  • Adl (Justice): We ensure fair and ethical treatment of your data, respecting your rights and providing you control over your information.
  • Ihtiram (Respect): We respect your privacy and personal choices regarding the use of your information.

By adhering to these principles, we strive to create a trustworthy and ethical online environment that aligns with Islamic values while providing you with the best possible service.

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